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FAQ

Something not making sense? Stuck on weird things you find confusing? There’s a plethora that you might want to know about TheOneSpy and we’ve built this FAQ section just for you. Check out the different question to see if you can find what you’re looking for.
What is Mobcomspy?

Mobcomspy is undisputed no. 1 parental control software for cell phones. It is the best tool for parenting online in terms of text messages, cellphone calls, tracking GPS location and last but not the least reliable for social media monitoring like Snapchat, Whatsapp and many others alike.

TheOneSpy gathers information on the target cell phones remotely once it is installed on the mobile using a web control panel. However, the end-user needs to have got the subscription that you can get using the default browser of the device. Spy app for mobile phones works on android OS starting from 4.0, to Android OS 10 (Q) plus rooted and non-rooted mobiles.

It provides user live Demo alongside real-time customer care support, plenty of types of subscription plans within reasonable prices. It will give you a complete package that seems quite an interesting deal for you that gives value to your money

How does it work?

Spy software by Mobcomspy gets the entire data from the target machine whether cell phone, tablets or PC’s, once it is installed on it. Further, the information will be shown to the web portal that you can get access through a web browser. If you want to get started with Mobcomspy the very first thing you know about the compatibility of the target machine that you want to take under your surveillance, get subscription online, and finally purchase it.

Also, you need to see your email inbox to get the credentials to access an online dashboard to know installation instructions. Furthermore, you have to have physical access on the device, activate the browser on phone and then type the link to seek downloading program to get started with the process of installation. After you have finished with TheOneSpy installation, you need to make sure about the usage of the particular program legally. You need to install spy software on your machine, likewise on your child’s phone, or you have got the written consent of the target person.

Does Mobcomspy work worldwide?

The monitoring app that we offering works no matter what type of cellular network or at what position, location of the target device and it is fully compatible with all types of service providers. Mobcomspy necessarily requires the internet connection to transfer the data into your electronic web portal/ that you have got after you have got a subscription. However, internet connection in terms of Wi-Fi connection that switched on a targeted device.

Can Mobcomspy monitor more than one device?

Keep in mind you can monitor as many as devices you want to. However, when you have purchased you can only monitor once device only, but you can change the target devices one by one and use single subscription on all devices until your account will not get expired. In-case you want to monitor more than once device at a time then you have to get subscriptions.

How do I get started with Mobcomspy?

Once you have purchased the product, all you need to get started is to get the target smartphone in your hand. But before that you need to retrieve the credentials sent by the company to your online account. It goes without saying that you need a computer (or any workable system) as well as an internet connection to achieve that. The same username and password will be later used to install the software on the target device.

It is important to note that the monitored device should be compatible with the TOS requirements and should be powered by an internet connection at all times. This is so because Mobcomspy does not work on mobile phones other than smartphones or a smartphone lacking an internet connection or the one that does not fulfill its operational requirements. It is necessary for an iPhone to be jailbroken but when it comes to an Android device; the software works both for rooted as well as unrooted devices. The software also fails to work for smartphones and tablets that run on an incompatible OS version.

Is Mobcomspy like any other spyware in the market?
No, it is not so. This point, however, needs a bit of clarification. Spyware, by definition, is any program that can be installed remotely without requiring human intervention. Mobcomspy however needs the device to be physically accessed and manually installed. Not only that, it works in harmony with all the major antivirus software, unlike spyware that creep into our systems in viral forms and are caught and detected by antiviral programs. This also rules out the possibility of Mobcomspy being a spyware as it is never detected and manifested as well as after activation.
Is Mobcomspy visible on target device?

Once you have ended up with the process of installation, Mobcomspy is activated and starts working at the back-end. However, the software icon shows up once the installation does not carry any sort of settings for Mobcomspy functionality. If you want to get a user –friendly and exciting experience, there would be two basic options: either you should keep it on the control panel of the targeted machine or not. The moment you have installed the monitoring app for the target gadget make your intentions to use it legally, install it on the device belongs to you, such as the gadget of your kids or you have got the consent of the target device user.

Is Mobcomspy usage legal?

Mobcomspy application was developed particularly for parents to empower them to protect their children, and to boost the productivity of the workers, so the usage is immensely legal.

  • Read carefully and make sure that your intentions to use our program will meet the following terms and conditions.
  • You want to use TheOneSpy for digital parenting/parental monitoring software on underage kid’s devices
  • You want to use the spy app for the sake of employee monitoring having written consent
  • You want to install Mobcomspy on your device

It is your fundamental moral responsibility to know that you have the authority to track the device. Moreover, you also need to take care to know what sort of agreements, legitimacy, disclosures are important at your end, with the accordance of facts and situations in which you can use Mobcomspy. In case, you have any questions about the legal use of the software, you need to consult with the counsel of your own choice. Mobcomspy doesn’t assist with legal advice

From where do I check data from the monitored device?
The moment Mobcomspy set up on the targeted gadget and you have got our services, the information of the device will be displayed to the online control panel of a user account that can be accessed via a web browser or TOS desktop app. Take a look at how TOS online dashboard looks using View Demo
Is there any way the Mobcomspy can be installed without accessing the target device?
Unfortunately not. There is no way going around it. One of the prerequisites of installing this application is to have physical access to the device itself. If looked into deeply, it actually maintains privacy and prevents unnecessary prying into the affairs of others such as installing it onto your neighbor’s device, just for the sake of curiosity, would be a highly unethical and immoral act. Requiring physical access to the device rules out such odd possibilities and keeps misuse in check.
Mobcomspy currently supports the following

TheOneSpy currently supports the following smartphones and operating systems:

  • BlackBerry – Must be running OS 5.x – 7.1 only and not locked by a passcode
  • iPhone – Must be running iOS 6.x – 8.0 that can be jailbroken and is not locked by a passcode
  • Android – Must be running Android OS 2.3.6 – 5.1.1 – 6.1 – 7.0 ­ and not locked by a passcode

TheOneSpy app cannot support China smartphones and tablets devices; even they packed with the OS versions mentioned above.

Is it legal to install the Mobcomspy app
When it comes to installing the software on your own phone, as a backup solution, you are the master of your own decisions. However, if you intend to install it onto someone else’s device, it is customary that you seek their consent or at least gain permission from them before proceeding. If you want further assurance, you can always refer to your country laws or read our legal disclaimer,because we use verification process after installation.